Refund policy
Return & Refund Policy
All Sales Are Final
Due to the nature of sneakers and streetwear resale, all sales at Guru Kicks are final. We do not accept returns or exchanges for changes of mind, sizing preferences, or items ordered incorrectly by the customer.
Please review the product description, condition, photos, and size carefully before purchasing. If you have questions about an item, contact us before placing your order.
New & Pre-Owned Items
Guru Kicks sells both new and pre-owned merchandise. Please review each listing for the item’s stated condition and any disclosed wear or imperfections. Wear or imperfections accurately described or pictured in the listing are not grounds for a return.
Problems With Your Order
If you receive the wrong item, an item damaged in transit, or an item that materially differs from its description, please contact us promptly at gurukicks479@yahoo.com
Include your order number, a description of the issue, and clear photos of the item and packaging. Keep the item, tags, and original packaging while we review your request.
Our final-sale policy does not prevent us from correcting an order error or addressing a valid product issue. Please contact us before sending any merchandise back so we can provide instructions.
Authenticity Guarantee
We stand behind the authenticity of every item we sell. If you have an authenticity concern, contact us with your order number and supporting information so we can investigate.
Our advertised money-back authenticity guarantee remains in effect and is not limited by our final-sale policy.
Refunds
If a refund is approved, we will notify you by email and issue it to your original payment method. Your bank or payment provider may require additional time to post the refund.
Your Rights
Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.
Contact
For questions or order concerns, contact gurukicks479@yahoo.com